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Frequently Asked Questions


Read here frequently asked questions regarding CDX content and usage in several categories.

You can download a PDF document with all questions and answers in our Tutorials page to store it on your computer.
 

FAQ Categories

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Technical Information

What technical requirements are needed to access CDX?

What kind of IT security/protection exists?

How much data and how many suppliers and companies can be managed in CDX?

Where is the data stored?

Does data entry into CDX require special forms and formats?

Are attachments allowed and what formats are supported?
 

  What technical requirements are needed to access CDX?

CDX is a web based application (Software as a Service [SaaS] solution) and it is accessible by anyone with a link to the public internet. There is no need for your company to invest in any hardware or license cost.

CDX also provides the ability to interface with external systems through the CDX Web Service Interface. Different interfaces and formats are available to interact with the Web Service Interface, specifically: Web Services Description Language (WSDL), SOAP messages, or HTTP with an XML serialization. Detailed information can be found here.


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  What kind of IT security/protection exists?

CDX has six layers of security, from physical environment and network environment protection, hardware and operating system, database, application security and authorization processes.

1. Physical Environment: CDX computers are kept in the DXC Service Management Centre (SMC). The DXC SMC ensures the servers¿ physical safety and provides the appropriate infrastructure (network availability, protection against system failure, etc.). Only authorized persons (operating and system administrators) have access to these machines, making physical manipulation or impairment of the operating system extremely difficult and highly unlikely.

2. Network Environment Protection: CDX servers are protected by external load balancers and internal firewalls between compartments. A fully redundant network infrastructure is also provided.

3. Hardware and Operating System: The CDX system uses the UNIX operating system. Only DXC administrators are allowed to access at an operating system level. DXC standard procedures guarantee protection against external attempts to gain access to the system.

4. Database: The CDX system uses an Oracle database. Database servers are protected by internal firewalls, accessed over dedicated VL.

5. Application Security: CDX uses a password-protected web application, encryption protocols (HTTPS), verification of data received from the user-browser on the application¿s backend (e.g. check if access to a requested MDS is allowed) on several redundant levels and automatic application failover to second server in different data centers.

6. Authorization Processes: After initial self-registration the company is only activated after confirmation and login of defined Company Administrator. There are three (3) different types of User profiles in CDX: Company Administrator, Standard User and Read-Only User.


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  How much data and how many suppliers and companies can be managed in CDX?

There is no limit to how many data, companies and suppliers can be managed in CDX. The only limitation is based on the amount of received material data from your suppliers, based on the 'Receiver Volume License' (RVL)) that your company has purchased.

 

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  Where is the data stored?

Data is stored on CDX servers located in two redundant DXC data centers in Germany. More information can you find in chapter ¿What kind of IT security/protection exists?¿.

 

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  Does data entry into CDX require special forms and formats?

The user simply enters data directly into the CDX system to interact with the database in real time. Since CDX is browser-based, there are no forms to upload. The user enters the data in a "product tree structure" format.

Several IPC files as well as CMRTs in MS Excel format can be imported into CDX to reuse already available information. CDX provides several available formats (e.g. "Material Declaration" for the ship building industry which satisfies the requirements of the Hong Kong Convention "MD").

CDX also provides the ability to enter data via our Web Service Interface (which accepts XML code). The data format is documented and publicly available in our CDX Web Service Manual.


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  Are attachments allowed and what formats are supported?

Attachments can be added to your Material Data Sheet (MDS) or Conflict Minerals Declaration (CMD). The following file formats are allowed: xls, xlsx, doc, docx, pdf. You can upload up to five (5) documents with a size up to 5 MB per file.


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