Step by Step Guide 

to set up your Multi-Factor Authenticator

Embrace the power of Multi-Factor Authentication (MFA) to stay secure and confident in your online interactions. 
MFA is a security feature that provides an extra layer of protection
to your accounts and data by requiring multiple forms of identification. 

Your Benefits of Multi-Factor Authentication (MFA) 

Enhanced Security: MFA significantly reduces the risk of unauthorized access to your accounts and sensitive information. Even if your password is compromised, an additional factor is required for authentication. 

Compliance and Industry Standards: Many regulatory frameworks and industry standards require MFA implementation to protect user data and ensure compliance. 
 

Prevents Identity Theft: MFA helps prevent identity theft as it becomes much harder for malicious actors to impersonate you and gain unauthorized access to your accounts. 

User-Friendly: Once set up, MFA is straightforward to use and provides peace of mind knowing your accounts are protected. 

Protection against Data Breaches: In the event of a data breach, MFA adds an extra safeguard, ensuring that your account remains secure. 

1. Access the Login Page

Open your web browser and go to https://www.cdxsystem.com/cdx to initiate the MFA setup process. 

Click the "Login" button.
 


If you're initiating MFA usage for the first time:

  • Click "Forgot Password?" link 
  • Enter your known CDX userID and click "Submit" 
  • Close the browser tab
  • Watch out for an email with subject "Reset password"
  • Click "Link to reset credentials" in this email
  • Proceed with Step 3

2. Log in to your CDX Account

Enter your username and password,
then click "Sign In" to advance to the next step.

3. Recognize Screen to Setup "Mobile Authenticator":

You will be prompted to set up your MFA.
Choose "Mobile Authenticator" as your preferred method. 

4. Choose an Authenticator App (on your mobile phone)

You can decide between popular apps like
  • Google Authenticator,
  • Microsoft Authenticator,
  • FreeOTP,
  • or other compatible apps that may work as well.
In this example, we use Microsoft Authenticator.  

5. Add a New Account:

In your chosen authenticator app, find the "Add Account" or "+" button, and select the option to add a new account.

6. Scan QR-Code on Page

Use your authenticator app to scan the QR code displayed on the setup page. This will create the account in your app.  

Note:
If you cannot scan the QR code, click on the "Unable to Scan?" link on the "Mobile Authenticator Setup" screen for the necessary information to set up MFA manually.

Type the alphanumeric code into your Authenticator App. 

Manual Setup Option

If you cannot scan the QR code, click on the "Unable to Scan?" link on the "Mobile Authenticator Setup" screen for the necessary information to set up MFA manually.

Type the alphanumeric code into your Authenticator App. 

7. Setting up the Account:

The app will now generate a code for the CDX account. Tap on the account entry to retrieve the code. 

8. Enter the Received Code

On the CDX webpage, enter the code you received from the authenticator app. Additionally, provide a "Device Name" for the device where your authenticator app is installed (you can use free text to describe the device).

9. Note on Code Validity:

Please note that the received code is only valid for 30 seconds. The app usually indicates how quickly it will expire. If it is going to expire in a few seconds, simply wait for the next code to be generated. Codes used outside of their validity time will not work.

If you're initiating MFA usage for the first time:

  • Update your password by entering your new chosen password and confirming it by typing it in a second time.
     
  • Depending on your browser:
    • Automatic redirection to CDX portal: You can immediately start working in CDX.
    • "Your account was updated.": If you see a screen with this message, please navigate to CDX Login Page and log in with the credentials you just set. Then, you can start working in CDX.

Support and Assistance 

We are committed to ensuring your security and privacy on CDX. If you have any questions or need assistance with enabling MFA on your account, our dedicated support team is ready to help. Feel free to reach out to us.