
Step by Step Guide to set up your Multi-Factor Authentication
Embrace the power of Multi-Factor Authentication (MFA) to stay secure and confident in your online interactions.
Discover the enhanced security features of Multi-Factor Authentication
Multi-Factor Authentication is an advanced security measure that adds an extra layer of identity verification when accessing your CDX accounts or sensitive information. Unlike traditional username and password combinations, MFA requires users to provide multiple forms of identification, making it significantly more challenging for unauthorized actors to gain access.
With our step-by-step guide, setting up MFA has never been easier. Begin your journey towards securing your account against unauthorized access.
What are the benefits of Multi-Factor Authentication?
Enhanced Security: MFA significantly reduces the risk of unauthorized access to your accounts and sensitive information. Even if your password is compromised, an additional factor is required for authentication.
Compliance and Industry Standards: Many regulatory frameworks and industry standards require MFA implementation to protect user data and ensure compliance.
Prevents Identity Theft: MFA helps prevent identity theft as it becomes much harder for malicious actors to impersonate you and gain unauthorized access to your accounts.
User-Friendly: Once set up, MFA is straightforward to use and provides peace of mind knowing your accounts are protected.
Protection against Data Breaches: In the event of a data breach, MFA adds an extra safeguard, ensuring that your account remains secure.
How can I reset my MFA settings?
If you´ve lost access to your MFA device or need to reset your authentication method, you can do so from your account settings. Company Administrators can also reset MFA for users if needed. Learn more.
Where can I find more information about MFA?
You can find answers to common MFA and login-related questions in the CDX MFA FAQ.
If you're initiating MFA usage for the first time:
- Click "Forgot Password?" link
- Enter your known CDX userID and click "Submit"
- Close the browser tab
- Watch out for an email with subject "Reset password"
- Click "Link to reset credentials" in this email
- Proceed with Step 3

If you're initiating MFA usage for the first time:
Update your password by entering your new chosen password and confirming it by typing it in a second time.
Depending on your browser:
- Automatic redirection to CDX portal: You can immediately start working in CDX.
- "Your account was updated.": If you see a screen with this message, please navigate to CDX Login Page and log in with the credentials you just set. Then, you can start working in CDX.

Resources & Support
Need more guidance? Visit our Supportive Material page, where you´ll find the CDX User Manual,
tutorials, and first-step guides to help you navigate the system with ease.
If you have any questions or need assistance, our dedicated support team is ready to help.
Feel free to reach out to us at cdx-servicedesk@dxc.com.
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