CDX Support for Suppliers 

Guide for New Suppliers Getting Started with CDX

and Responding to Your Material Data Sheet (MDS) Request

Your Benefits of Multi-Factor Authentication (MFA) 

Enhanced Security: MFA significantly reduces the risk of unauthorized access to your accounts and sensitive information. Even if your password is compromised, an additional factor is required for authentication. 

Compliance and Industry Standards: Many regulatory frameworks and industry standards require MFA implementation to protect user data and ensure compliance. 
 

Prevents Identity Theft: MFA helps prevent identity theft as it becomes much harder for malicious actors to impersonate you and gain unauthorized access to your accounts. 

User-Friendly: Once set up, MFA is straightforward to use and provides peace of mind knowing your accounts are protected. 

Protection against Data Breaches: In the event of a data breach, MFA adds an extra safeguard, ensuring that your account remains secure. 

Welcome to the CDX Supplier Support page

If you’ve landed here, you’ve likely received an email inviting you to respond to a Material Data Sheet (MDS) request on behalf of one of your customers. Don’t worry - we’re here to guide you every step of the way.

Here’s what you’ll find on this page:

  • Clear instructions to activate your CDX pre-registration and set up your account.
  • Step-by-step guidance for understanding and completing your MDS request.
  • Tips, resources, and support links to ensure a smooth and successful process.

What is CDX?
The Compliance Data Exchange (CDX) is a powerful tool that helps companies manage compliance requirements for substances and materials used in products. By using CDX, you can fulfill your customer’s request while maintaining compliance with industry regulations, such as REACH, SCIP, and others​​.

What is an MDS?

A Material Data Sheet is a detailed record of materials and substances used in your products. It ensures compliance with industry and environmental regulations​​. Meeting compliance standards enhances your supply chain reliability and strengthens partnerships.

Why You’ve Received This Request
Your customer has pre-registered your company in CDX and sent you a request for a Material Data Sheet.

Completing this request not only ensures compliance but also strengthens your partnership by demonstrating your commitment to transparency and regulatory standards.

Step 1: Activate Your CDX Account

If you received an invitation from your customer to join CDX, follow these simple steps to activate your account:

  1. Start by clicking the "Activate my Company" link in the CDX invitation email.
    Your company has been pre-registered by your customer.
  2. Enter Your Details – Fill in the required company and contact information, then click "Activate".
  3. Copy Your User ID – Save your new CDX User ID/Username for future use.
  4. Confirm Activation – Read the information and tick the checkbox to confirm you understand the activation process, then click "OK".
  5. Reset Your Password –
    -  You’ll be redirected to the CDX Login Page.
    -  Click "Request new password" below the Login Button, enter your User ID/Username and click "Submit".
    -  Check your emails for the "Reset password" email and click the provided link.
  6. Set Up Multi-Factor Authentication (MFA) – Before setting your password, follow the MFA GUIDE.
  7. Create Your Password – Choose a strong password, save and confirm it, and click "Submit".

 

Step 2: Logging into CDX

  • Go to CDX Login.
  • Click "Login"
  • Enter your User ID/Username and password and click "Sign in".
  • Enter the one-time code for Multi-Factor Authentication (MFA) e.g. from your mobile device 
  • Read and accept the Terms of Use (ToU)
  • Read and choose the desired options of the Data Protection and click "OK".

You’re now logged in and ready to use CDX!

 


 

Step 3: Find & Understand your MDS Request
 

  • Once your logged in, please go to your "Inbox" on the toolbar
  • Click on "MDS Request"
  • Click on "Search" on the right and see the requested information.
  • All your MDS requests are shown in the result table.
  • Mark the received MDS request and open it with a double click.

 

Step 4: Respond to the MDS Request

You will see that there are three options to answer your MDS Request:

Option A: Create MDS 

Option B: Assign MDS 

Option C: Reject and comment

 

Get help for each option below by downloading the corresponding guide.

Option A: Create MDS

To fulfill your customer’s request, you will need to create a Material Data Sheet (MDS) in CDX. This involves entering details about the materials and substances in your products. Follow the step-by-step guide to complete and submit your MDS accurately.

Option B: Assign MDS Request

If your company has previously created an MDS that matches the request, you can assign it instead of creating a new one. This simplifies the process and ensures consistency in compliance reporting. Learn how to search for and assign an existing MDS to a customer request.

Manual Setup Option

If you cannot scan the QR code, click on the "Unable to Scan?" link on the "Mobile Authenticator Setup" screen for the necessary information to set up MFA manually.

Type the alphanumeric code into your Authenticator App. 

Option C: Reject MDS Request

If the request is incorrect or does not apply to your products, you have the option to reject the MDS. Find out how to reject an MDS properly, along with best practices for communicating with your customer.

Resources

Need more guidance? Visit our Supportive Material page, where you’ll find the CDX User Manual, tutorials, and first-step guides to help you navigate the system with ease.
 

Support and Assistance 

If you have any questions or need assistance, our dedicated support team is ready to help. Feel free to reach out to us.